My Job At House of Flavors Restaurant is to Guarantee Exceptional Service to Every Guest Every Time: Our combined goal is that every guest feels welcomed into a clean and loving environment; every guest feels like the most important person in your life at that moment. They get what they ordered – how they want it – and they don’t wait long to get it. The minute they’re done we clean up their area so they can talk without garbage and dirty dishes being in front of them. We enthusiastically recommend ice cream flavors – because that’s what we’re famous for. We get them their bill before they ask for it; we cash them out the moment they’re ready. We thank them sincerely for the privilege of their business and friendship. Then we work together to get things cleaned up for our next guest. On, and on, and on. Total team effort in the pursuit of Exceptional.
I will be counted on.
I will produce and accomplish.
I will tell the through.
I will be happy!
Each of us needs to model these traits and behaviors. Our customers and coworkers deserve our best, every time.